Frequently Asked Questions

How does the AI Sales Agent work? +
Our AI Sales Agent automatically engages leads, answers common questions, and books appointments 24/7—without you lifting a finger.
What is the Missed Call Text Back feature? +
When a potential customer calls but you miss it, our system automatically texts them back, keeping them engaged and increasing your chances of turning them into a booking.
Can I customize automated responses? +
Absolutely! You can fully customize your auto-replies, follow-ups, and messaging sequences to fit your brand’s voice and business needs.
Will this work with my existing phone number? +
Yes! Cii Systems integrates with your current business phone number—no need to switch providers.
Does this work with walk-in appointments? +
Yes! Walk-ins can **scan a QR code** to book instantly or check in using your website or SMS system.
Does this integrate with my CRM? +
Yes! Cii Systems integrates with **Go High Level**, Zapier, and other CRMs, allowing seamless lead management.
Can Cii Systems re-engage past customers? +
Yes! Our **Lead Reactivation System** brings back old clients through automated SMS & email campaigns, getting you more bookings without new ad spend.
Does it help with Google Reviews? +
Yes! Our **Automated Review Campaigns** send timely messages to clients, encouraging them to leave **5-star Google reviews** to boost your ranking.
What’s the difference between Pay-As-You-Go and Flat-Fee? +
- **Pay-As-You-Go ($59/month)** → Lower base cost but **you pay for SMS separately**. - **Flat-Fee Plan ($129/month)** → **Unlimited SMS**, AI Sales Agent, review campaigns, and **all features included.**
Are there setup fees? +
Yes, we charge a **one-time $99 setup fee** for new accounts.

However, the setup fee is **waived** when you choose: - **3-Month Plan** → $99 Setup Fee **Waived** - **6-Month Plan** → $99 Setup Fee **Waived** - **Annual Plan** → $99 Setup Fee **Waived**
Does Cii Systems charge a commission on bookings? +
No! Unlike Booksy, StyleSeat, or Vagaro, **we don’t take a cut of your revenue.** You keep **100%** of what you earn.
What if I have multiple locations? +
Cii Systems **supports multiple locations**! You can manage all locations in **one account** while keeping separate booking systems per location.
Can I upgrade from Pay-As-You-Go to Flat-Fee later? +
Yes! You can upgrade anytime from your dashboard, and your **new plan will start the next billing cycle.**